If the applicant cancels the booth before the booth layout is announced, they will receive a 50% refund of the service fee paid. The applicant is responsible for any bank fees related to the refund transaction.
We will not refund under any circumstances once the booth number has been announced.
Please note that within the same zone and booth category, the booth positions for all participants will be assigned randomly and fairly. Applicants cannot cancel or request a refund if they are dissatisfied with their booth position. Additionally, applicants cannot choose their booth position, except in cases of health-related necessities.
The organizers reserve the right not to refund any fees paid by participants found to have violated the event regulations. This does not limit the organizers’ right to claim additional expenses, loss of opportunity, or damages in the event that the participant causes harm to the venue, event equipment, or the reputation of the event
In cases where the applicant is entitled to a refund, such as cancellation within the refund period, natural disasters, pandemics, terrorism, or unforeseen events that prevent the event from taking place, or any failure on the part of the event organizers that prevents the applicant from participating through no fault of their own, we will issue a refund up to the amount artist has already paid.